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Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Rolletto Casino. Please read them carefully before creating an account, making a deposit or playing any games. By accessing the website or using our services, you confirm that you understand and agree to these terms. If you do not agree, you should not use the website or its services.
Rolletto Casino operates under a Curaçao Gaming Authority licence (OGL/2024/1798/1048) and an Anjouan licence, with SSL encryption and independent auditing by eCOGRA in place for player protection.
1. General conditions
These Terms & Conditions apply to the Rolletto Casino website, related services, games, account features and any other content made available through the website. They should be read together with any other rules, notices or conditions displayed on the website, including game rules, payment information, privacy information and responsible gambling guidance. If a specific rule conflicts with these terms, the specific rule may apply to the relevant service or promotion.
Rolletto Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business operations. The latest version will apply once published on the website. You are responsible for checking the current version before using the services. Continued use of the website after an update means that you accept the revised terms.
The website is intended for people who are legally permitted to access online gambling services in their place of residence. You must check the laws that apply to you before using the website. Access may be restricted in certain countries, regions or jurisdictions. Rolletto Casino may refuse access where gambling is not permitted or where it is unable to provide services lawfully.
- You must be of the minimum legal gambling age that applies to you.
- You must use the website only for lawful purposes.
- You must provide accurate and complete information when requested.
- You must not use another person’s account or allow another person to use yours.
- You must comply with all applicable laws, these terms and the rules for each game.
- You must not use the website if you are self-excluded, restricted or otherwise prohibited from gambling.
Rolletto Casino may suspend, restrict or close access to the website or an account where it reasonably considers this necessary. This may include suspected fraud, unlawful activity, a breach of these terms, concerns about account security, verification issues, technical problems or responsible gambling concerns.
2. Accounts, verification and security
Some services may require you to create a personal account. You may only create and use one account unless Rolletto Casino expressly permits otherwise. An account must be registered in your own name and must not be created on behalf of another person. Duplicate, misleading or impersonated accounts may be restricted or closed.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, payment details or security information with anyone else. You should notify Rolletto Casino promptly if you believe that your account has been accessed without permission, your details have been lost or your account security has been compromised.
Rolletto Casino may ask you to provide information or documents to confirm your identity, age, address, payment method, source of funds or eligibility to use the services. Verification checks may be carried out when an account is opened, before a transaction is completed, when activity changes or whenever required for security, legal or regulatory reasons. Information provided must be genuine, current and capable of verification.
An account may be suspended while checks are completed. If requested information is not supplied, is incomplete or cannot be verified, access to some or all services may be limited. Any decision about an account will be made in accordance with applicable law and the website’s operational and compliance procedures.
- Do not use tools, software or methods intended to interfere with the website or games.
- Do not exploit errors, weaknesses, pricing mistakes or technical faults.
- Do not engage in fraudulent, deceptive, abusive or collusive behaviour.
- Do not use funds that belong to another person without permission.
- Do not attempt to bypass account, location, age or self-exclusion controls.
- Do not use the services for money laundering or any other unlawful purpose.
Where prohibited or suspicious activity is identified, Rolletto Casino may investigate, delay transactions, cancel affected activity or take other steps permitted by law. Relevant information may be shared with appropriate service providers or authorities where required or permitted.
3. Deposits, games and withdrawals
Deposits may only be made using payment methods that are available through the website and that you are authorised to use. You confirm that the funds used for gambling belong to you and are not the proceeds of unlawful activity. Payment providers may apply their own terms, processing rules, fees or restrictions. Rolletto Casino is not responsible for delays or failures caused by a payment provider, bank, network or other external service.
You should check all transaction details before confirming a deposit or withdrawal. Transactions may be subject to identity, security, payment and compliance checks. A transaction may be declined, reversed, delayed or cancelled where information is missing, a payment method is not supported, a technical issue occurs or the transaction does not meet applicable requirements.
Games are governed by the rules displayed with the relevant game. You are responsible for reviewing those rules before playing, including information about stakes, winning combinations, game features and any applicable conditions. Game results are determined by the systems used for the relevant service. In the event of a clear technical error, Rolletto Casino may correct the error and take reasonable steps to restore the parties to the position they would have held without it.
You should only deposit money that you can afford to lose. Gambling involves risk and there is no guarantee of winning. Past results, displayed statistics or previous outcomes do not predict future results. You should never chase losses, borrow money to gamble or treat gambling as a way to earn income.
Withdrawal requests may be subject to account verification, payment checks and any conditions shown at the time of the request. The available withdrawal method may depend on the original payment method, account information and applicable processing requirements. Rolletto Casino may ask you to use a payment method held in your own name. Any applicable limits, fees, processing steps or restrictions will be shown or explained through the relevant service where required.
Promotions, bonuses and promotional offers may have separate terms. You should read those terms before accepting an offer. They may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or other conditions. If promotional terms conflict with these general terms, the promotional terms will apply to that offer.
4. Privacy, responsibility and liability
Personal information is handled in accordance with the applicable privacy information published on the website. This may include information needed to create and manage an account, process payments, verify identity, prevent fraud, provide customer support, improve services and meet legal obligations. You should review the Privacy Policy for more information about the collection, use, storage and disclosure of personal information.
Rolletto Casino supports responsible gambling. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, you should take a break and seek independent support. Tools or controls may be available to help you manage your activity, such as deposit limits, time reminders, account restrictions or self-exclusion. These tools should be used before gambling becomes a problem, and requests may be subject to applicable processing requirements.
The website and services are provided subject to availability. Access may be interrupted by maintenance, updates, outages, internet problems, equipment failures or circumstances outside reasonable control. Rolletto Casino does not guarantee that the website, games, content or services will always be available, uninterrupted, secure or free from errors.
To the extent permitted by law, Rolletto Casino is not responsible for loss caused by misuse of an account, inaccurate information supplied by you, failure to protect login details, interruptions outside reasonable control, payment provider issues or reliance on information that is incomplete or out of date. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.
If you believe there is an issue with an account, transaction, game or service, you should raise it through the available support channel on the website and provide enough information for the matter to be reviewed. You should keep records of relevant dates, transaction references and screenshots where appropriate. Complaints will be considered in accordance with applicable procedures and legal requirements.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the documents referred to in them, form the agreement governing your use of the website, subject to any mandatory rights under applicable Australian law.
By continuing to use Rolletto Casino, you acknowledge that you have read these Terms & Conditions, understand the risks associated with gambling and agree to comply with the rules that apply to the website and its services.